Sherlocq Privacy Policy

Effective Date: June 1, 2025

1. Information We Collect

Sherlocq Technologies, Inc. ("Sherlocq," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal data when you use our services.

a. Information You Provide Directly

Name, email, password, organization
Payment information (processed securely via Stripe)
Uploaded documents, queries, or content for AI analysis
Support requests and communication preferences

b. Automatically Collected Information

Device/browser type, usage logs, crash diagnostics
IP address and geolocation data

2. How We Use Your Information

Deliver and improve our services
Provide customer support and updates
Anonymized data for AI training
Detect and prevent fraud
Comply with applicable law

3. Use in AI Model Training

We may use anonymized, non-identifiable content to improve model performance.

User-submitted data is not used for public model training unless consent is obtained.

4. Sharing and Disclosure

We do not sell your data.
Shared with third parties only as needed (e.g., Stripe, cloud providers)
Required disclosures to legal authorities as applicable

5. Security Measures

AES-256 encryption, TLS for data in transit
Access controls and audit logs
GDPR, CCPA, and other relevant compliance

6. Your Rights

Access, correct, or delete personal data
Object to processing or request portability

7. Data Retention

Retained while account is active or as required by law

8. Cross-Border Transfers

Secure mechanisms for international data transfers

9. Children's Privacy

Not intended for users under 18